Patient Navigation Certificate - Lesson 3: Needs and Priorities of Patients and Families

Instructions: Please watch the following videos and recorded lecture. Be prepared to apply this knowledge to a breakout group activity during the following live session.


Examples of When/How Navigation Would Help


Lesson 3 Lecture



Watch the following video starting at 28 seconds. Applying  your new knowledge from Lesson 3, can you identify patient navigation roles? Who needs what? When?