VLRC Patient Navigation Certificate - Lesson 4: Interaction Examples

Please watch the following video demonstration and note down key observations that stood out to you.

Opening Interaction 1 Video


Opening Interaction 2 Video


Closing Interaction 3 Video


What did you think of each of these interaction? Please note down key observations that stood out to you.
Instructions: The instructor will review and have a debrief discussion during the next live session.