Cultural Safety for Health Coaches and Navigators

Program Overview

Develop knowledge and skills in cultural safety needed to create an inclusive environment and navigate diverse views on illness and healing, while maintaining a safe health care practice.

 

The responsibility to reduce harm and provide culturally safe care for all people is a mandated social imperative for all Canadian health care and service providers. To be an effective health coach or navigator serving diverse populations, you must be able to create and maintain a safe environment so that all your clients’ concerns can be clearly heard.

Culturally safe health care practice moves beyond the mere acknowledgement of the differences that multicultural patients bring to the healing relationship. It requires an examination of the impact of practitioner assumptions and implicit bias on the state of the therapeutic relationship. Self-reflection is therefore essential to the provision of culturally safe care.

This experiential and interactive one-day program will help you develop a deeper understanding of the social and systemic contributions to experiences of various marginalized people in the health care setting. You will also be able to better understand and address recommendations from the Truth and Reconciliation Commission of Canada mandate.

At the end of the program, you will earn a certificate of completion.

Optional: You also have the opportunity to earn one digital credential: Cultural Safety - Fundamental Skills credential. This program is also part of the learning pathway for the Health Coach Professional Certificate OR the Patient Navigator Professional Certificate.There is a non-refundable administration fee of $20+HST to apply for a digital credential (this fee includes up to 2 opportunities to pass a post-program online assessment, required to earn the digital credential). You will receive your digital credential(s) via email upon program completion and after passing a post-program online assessment.

How You Will Benefit:

Learn specific tools and techniques to promote multicultural understanding and practice empathetic navigation of diverse beliefs and experiences, with a specific focus on Indigenous populations.

What You Will Learn:

By the end of the program, you will be able to:

  • Build a framework to navigate cross-cultural approaches and beliefs on illness and ways of healing as a health coach or navigator.
  • Address recommendations from the Truth and Reconciliation Commission of Canada mandate to develop appropriate policy and practice.
  • Responsibly advocate for culturally safe care on behalf of multicultural and marginalized clients and communities.
  • Clarify basic concepts and theoretical perspectives pertaining to race and racism.
  • Explore historical and contemporary societal contributions to racism and its impacts on the social inclusion and exclusion of various groups of people.
  • Establish an openness to diversify perspectives on the experiences of others for the purpose of expanding culturally safe access to care.
  • Understand the impact of socially constructed biases on socially marginalized groups with a specific focus on the Indigenous First Nations peoples of Turtle Island.

Who Should Take This Program:

  • Health coaches and patient navigators.
  • Leadership and front-line health care and social services providers, or researchers seeking to implement/improve cultural safety in their practice or projects.
  • Any individual or committee responsible for forming cultural safety policies or implementing the Truth and Reconciliation Committee of Canada mandate recommendations.

NOTE: This is a required program in the learning pathways for both the Health Coach Professional Certificate and the Patient Navigator Professional Certificate. If you are interested in earning both professional certificates, you only need to take this program once.

Faculty

Stephanie George

Stephanie is Oneida Nation. She is an International Board Certified Lactation Consultant and an Aboriginal Midwife. Before she became a midwife, she was certified as a Postpartum Depression Support Person. She is well known for her work as an advocate for Indigenous health, women’s health, mental health, and as a breastfeeding educator. Stephanie continues to share her knowledge with health care providers and students through her roles with the Baby-Friendly Initiative Strategy of Ontario and as an expert panel member of the Registered Nurses Association of Ontario. Stephanie is on the Board of Directors for Haldimand Norfolk Women's Services. Stephanie teaches future and current health care providers and IBCLC’s by working as a Sessional Instructor of Indigenous Health at McMaster’s University and as a member of the Board of Directors for the International Lactation Consultants Association (ILCA).

Certificate/Digital Credential

Certificates are issued on completion of all mandatory requirements ( please make sure to review all of them) approximately two weeks after the program.

Please note in order to receive a certificate of completion you must have attended the program dates and/or achieve the learning objectives of your program as determined by the instructor. For more information please review our Program Policies & Disclaimer.

Optional: You also have the opportunity to earn one digital credential  Cultural Safety - Fundamental Skills credential. This program is also part of the learning pathway for the Health Coach Professional Certificate OR the Patient Navigator Professional Certificate.To earn a digital credential you’ll need to pass a short post-program on-line test and pay $20+HST administrative fee. You will receive your digital credential(s) via email upon program completion, with instructions on how to collect and display them.

Accommodation

Schulich Executive Hotel on Campus

The Executive Learning Centre features:
• 60 executive style guest rooms on 12 floors each with a queen size bed
• Complimentary high speed internet access
• In room coffee/tea maker
• Wheelchair accessible

Call reservations at (416)-650-8300, book on-line: www.elc.schulich.yorku.ca or

e-mail: reservations@schulich.yorku.ca

Funding Sources

Please note that these funding sources below are listed here for your information only. York University or HLLN does not directly provide this funding or apply for grants.


Nursing Education Initiative

Nurses taking this program may be eligible to receive reimbursement of up to $1500 from the Education Initiative offered through the RNAO. You do NOT have to be an RNAO member to apply for the funding. Please visit the RNAO website, Education Funding, for more details www.rnao.org

The Allied Health Professional Development Fund

Allied Health professionals taking this Workshop may be eligible to receive reimbursement of up to $1500 from the Allied Health Professional Development Fund offered through HealthForce Ontario. Please visit the HealthForce Ontario website for more details http://www.ahpdf.ca/

The Canada-Ontario Job Grant

Through the Canada-Ontario Job Grant you may be eligible to receive up to $10,000 in government support per person for training costs.
The Canada-Ontario Job Grant can be used to purchase training for your employees. York University/The Health Leadership & Learning Network is an eligible training provider and the grant can be applied to all of our offerings and for in-house training.
You can apply at any time. Employers can apply for one employee or for a large group of employees.

If you are an employee or employer and would like more information visit: http://www.tcu.gov.on.ca/eng/eopg/cojg/index.html

Please note: Not all employers are eligible to apply, please consult the Canada-Ontario Job Grant website for more details.