Decision Support Analysts Professional Certificate

Program Overview

The Decision Support Analyst Professional Certificate at York University has been developed in collaboration with industry partners to prepare you to advance your career in the health care sector.

*Please note there are other terms used by employers, workplaces, or the industry that may overlap with the Decision Support Analysts including Quality Improvement Specialist, Decision Support Advisor, and others. 

Why Does This Matter?

Data-driven decision-making is a crucial aspect in healthcare that requires analytical skills along with practice facilitation skills to support change management.

Individuals with IT or data analytics skills often lack a robust understanding of healthcare needs and clinical realities, as well as practice facilitation skills needed for the healthcare field. This career pathway program prepares learners to be ready for the workplace by merging health informatics and statistical analysis skills, with broad critical thinking, performance measurement and data presentation skills.

Learners will gain real-world experience and first-hand exposure to the healthcare industry through a mentored action learning project provided by industry partners. Alternatively, learners who are already working in the industry are also encouraged to bring datasets and objectives from their organization(s) to complete an action learning project that can be applied directly to their workplace.

About the Professional Certificate

This Professional Certificate will focus on the use of health information to support decision-making in health care. By the end of this certificate, Decision Support Professionals will understand how to navigate, transform and present datasets to build better programs or procedures to improve patient and provider experience.

You will earn a Decision Support Facilitator Professional Certificate digital credential (1) upon successful completion of the programs along the learning pathway, when you (2) earn all skills digital credentials and (3) meet expectations for the Action Learning Project.

Learning Pathway

Decision Support and Practice Facilitation Certificate

Goals Audience Format & Price Pre-requisites
Gain competencies in health care systems, data sources and systems, stakeholder engagement, performance measurement plans and management, data storytelling Professionals (including international educated health professionals) seeking career transition in performance measurement, decision support and/or practice facilitation within the health care sector Format: Online self-directed and live webinars

Three sessions per week over nine weeks

 

Bachelor’s degree in related field with an undergraduate statistics course

OTHER REQUIREMENTS:

Programs at the Health Leadership & Learning Network (HLLN) are offered in English. To register in our programs, it is your responsibility to ensure that you meet the language requirements. You may be asked to demonstrate language proficiency. Click on the link to learn more: English Language Requirements. Please note all programs have been designed according to Canadian standards.

 

Decision Support Action Learning Project

Goal Audience Format & Price Pre-requisites
Application of decision support skills and competencies.

You must meet expectations for the project to earn the Decision Support Professional Certificate.

Contact us at hlln@yorku.ca for more information.

Individuals who are interested in earning the Decision Support Professional Certificate.

 

Format: Six Weeks Online

Includes:

Project overview session, meeting with mentor and industry partner, and presentation day.

Completion of (1) Decision Support and Analytics in Health Care Certificate and (2) Introduction to SQL Certificate or equivalent

 

 

NOTE: You must register for both the  “Decision Support and Practice Facilitation Certificate and Decision Support Action Learning Project certificates at the same time. You must also complete an introductory level SQL course at a college or university BEFORE your action learning project. 

Who Should Take This Program:

  • Professionals seeking career transition in decision support or practice facilitation within the health care sector
  • Internationally educated health professionals seeking career transition in decision support or practice facilitation within the health care sector
  • Recent graduates with 2-3 years of health, IT or business work experience who are interested in working in decision support or practice facilitation within the health care sector

Entry Requirements:

  • Bachelor’s degree in a related field (Health Informatics, Health Management/Administration, Computer Science/Information Technology, Health Policy, Health Sciences, Public Health, Nursing, Kinesiology, Psychology, Business Administration, Social Work, Engineering) AND
  • Undergraduate statistics course or a similar accredited course that has covered analytical knowledge and use of/experience with statistical packages – such as SAS, or R, or SPSS (within a UG program or on its own)
  • OTHER REQUIREMENTS:
    • Programs at the Health Leadership & Learning Network (HLLN) are offered in English. To register in our programs, it is your responsibility to ensure that you meet the language requirements. You may be asked to demonstrate language proficiency. Click on the link to learn more: English Language Requirements. Please note all programs have been designed according to Canadian standards.

Please note: A SQL course or training is recommended but not required

Faculty

Jonathan Lam

Jonathan Lam is currently the Manager of Decision Support and Business Intelligence at North York General Hospital. In this role, he leads a team that provides operational and strategic data and analytics support for clinical program areas across the hospital. This includes the use of near real-time Dashboards/Scorecards, such as a COVID-19 Command Centre Dashboard, to inform day-to-day operations and mark share analysis to support Clinical Services Planning. Prior to North York General Hospital, Jonathan was Manager, Evaluation in the Health System Performance and Support portfolio, at Ontario Health. There, he led a team responsible for the development and production of clinician-level reports ("MyPractice" reports), using administrative data, such as NACRS and OHIP, as well as a Patient Experience Measurement team. Jonathan joined Health Quality Ontario (now part of Ontario Health) as a Sr. Methodologist on the long-term care file in 2012, and previously, held Senior Analyst positions at Cancer Care Ontario within Access to Care and the Cancer Informatics programs. He holds a MSc in Health Services Research at the Institute of Health Policy, Management and Evaluation at the University of Toronto.

Certificate/Digital Credential

Certificate of Completion & Digital Credentials

Certificates of completion and digital credentials are issued approximately two to three weeks after the end of the program, as long as you have :

  • Attended all sessions
  • Completed and passed all assignments and assessments, as they may be assigned during the program

Please note, you must complete and submit your assignments and assessments before the program end date.

For more information, please review our Program Policies & Disclaimer.