Monitoring and Evaluation Workshop: Implementing M&E to Optimize Programs

Program Overview

What is monitoring and evaluation (M&E) and how do you leverage it to improve your program chances of success?


Program monitoring and evaluation (M&E) is a process that can ensure continuous program quality improvement within changing contexts. This applied course is geared towards program managers, personnel, and decision makers from the health care and social service sectors.

Gain a M&E planning skill set to work with stakeholders such as external consultants, researchers, funders, and program participants, to design and implement an evaluation plan to help you achieve program objectives. Learn how to use a tangible M&E planning framework that you can take-away to your workplace.

Programs examples include: health promotion programs such as diabetes education, wellness programs, interventions such as violence prevention, substance use, physical activity interventions, or social programs such as poverty reduction, housing program, and others.

This course is ideal for individuals who are knowledgeable about program development and management, but do not have formal research training in M&E. Understand how to assign values to tangible and intangible program benefits, weight future program costs and benefits, and determine intended and unintended outcomes resulting from a program.

How You Will Benefit:

  • Meet increasing demands for greater accountability of funds and resources by funders. Using M&E, you can better prepare accurate reports and funding proposals to meet funder needs, and make informed decisions.
  • Develop M&E knowledge and skills to help you create a tangible M&E plan that can be taken back to your organization.
  • Gain skills and knowledge needed to work efficiently with stakeholders to determine if your program is achieving objectives, in order to make informed decisions or take corrective actions
  • Explore case studies and real-life examples that are relevant to various work contexts and build skills for career advancement

What You Will Learn:

By the end of the program, you will be able to:

  • Identify models of program monitoring and evaluation
  • Determine audience and sample size needed for your evaluation
  • Select instruments for data collection
  • Understand privacy, confidentiality and other ethics standards in evaluation
  • Develop a M&E plan and identify potential mechanisms, such as barriers and facilitators, to program success
  • Identify metrics needed to capture program performance and cost-benefit analysis and best methods to disseminate results to affect change

Who Should Take This Course:

  • Program managers and personnel, decision makers, policy makers, or funders who are interested learning how to use M&E as a tool to design new programs or maintain continuous quality improvement of current program or services in the health and social services, public, not-for-profit, and/or private sector
  • New graduates or graduate students looking to upgrade research/workplace skills to support programs/projects


Bachelor’s degree or equivalent training and professional experience in program planning or development for the health care, community, social services, private or public sector.

Not listed here and want to take the course? Contact us for more information 416 736 2100 ext 22170 or

Program Content

This program is an intensive working session where you will learn how to leverage M&E to improve program delivery, determine outcomes, and explore barriers and facilitators to reaching objectives at each stage of a program. The program will be delivered in class over two days.

Day 1

Topics covered include:

  • Models and stages of an evaluation
  • Pros and cons of internal versus external evaluation
  • Ethics in evaluation - privacy, confidentiality and other ethics standards in evaluation
  • Framing a M&E plan- choosing the right model

Day 2

Topics covered include:

  • Quantitative and qualitative data collection
  • Designing the questionnaire
  • Conducting a focus group
  • Developing your M&E plan
  • Writing the report
  • Valuing tangible and intangible program benefits


Mina Singh, PhD

Dr. Mina Singh is a faculty member in the School of Nursing at York University and was the Coordinator of the Program Evaluation Unit from 2011-2013, at the York Institute for Health Research. She was nominated for the Dean’s Award of Excellence, Faculty of Health Research Award - Late career (2012). She received a National Nursing Education Scholar award in November, 2012 to promote research through inquiry, mentorship, and dissemination. She also received the 2014 Accreditation Reviewer Excellence award from the Canadian Association of Schools of Nursing.

She has been a program evaluator for over 18 years and has conducted several types of evaluations (input, process, outcome and impact) and has developed a methodological framework which is being used internationally and nationally for evaluation of nursing programs. The content of healthcare programs which Dr. Singh has evaluated include: workshops on the Ontario Chronic Disease Prevention and Management Framework adopted by the Central LHIN, worked with Community Health Centres to evaluate their Diabetes Education programs across the city under the Ontario Diabetes Strategy, interprofessional model of care for arthritis, and the inclusivity and diversity project in York Region. She has recently completed a project with the Ministry of Health and Long Term Care and is presently involved in the development of a national survey for the Canadian Partnership Against Cancer.  She has presented a multitude of workshops on program evaluation in Toronto and York Region: logic model, types of evaluations, mixed methods, photovoice etc. and is well published. She teaches research methods and statistics to both undergraduate and graduate students and is a mixed methods researcher.

Certificate of Completion

At the end of the course, you will earn a certificate of completion.

Failure to attend the course dates and/or achieve the learning objectives as determined by the instructor can result in you not earning the certificate of completion. Refunds are not applicable in this case.

Funding Sources

Please note that these funding sources below are listed here for your information only. York University or HLLN does not directly provide this funding or apply for grants.

Nursing Education InitiativeNurses taking this program may be eligible to receive reimbursement of up to $1500 from the Education Initiative offered through the RNAO. You do NOT have to be an RNAO member to apply for the funding. Please visit the RNAO website, Education Funding, for more details

The Allied Health Professional Development Fund
Allied Health professionals taking this Workshop may be eligible to receive reimbursement of up to $1500 from the Allied Health Professional Development Fund offered through HealthForce Ontario. Please visit the HealthForce Ontario website for more details


Schulich Executive Hotel on Campus

The Executive Learning Centre features:
• 60 executive style guest rooms on 12 floors each with a queen size bed
• Complimentary high speed internet access
• In room coffee/tea maker
• Wheelchair accessible

Call reservations at (416)-650-8300, book on-line: or by email: