The Patient Navigator Professional Certificate is designed to prepare individuals to be functional “translator” of the language and systems of healthcare, and effective liaisons between individuals and health care professionals. They are prepared to implement or integrate a model to help individuals navigate the health care system for complex and chronic health needs, understand their recommended treatment options, and identify and access available resources to bridge gaps in care. (See one-pager: Patient Navigation In Focus)
Please note there are additional fees attached to the Patient Navigator Professional Certificate:
- The Evaluative Experiential Learning module (EELM) is an additional $685+HST. This is an One-On-One Summative Assessment that includes 2 hours of videotaped individual simulation session and feedback from the simulated patient and the instructor. You will have up to two opportunities to successfully complete the module and there will additional fees to retake the module.
NOTE: Bundle discounts are available if you purchase the entire suite of Professional Certificate program and EELM, contact us for more information at hlln@yorku.ca.
Learning Pathway
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The evaluative experiential learning module is a one-on-one summative assessment. You will spend 60-90 minute completing three 20-minute case-based simulations with a standardized person actor either in-person or via Zoom videoconferencing, which will be videotaped. The videos will be sent to the instructor to be graded based on a scoring grid. You will need to receive a satisfactory standing to receive your professional certificate.
Programs
Patient Navigation Certificate
| Goal | Audience | Format & Price | ENTRY REQUIREMENTS |
|---|---|---|---|
| Learn how you can enhance health care delivery and improve the continuum of care by filling gaps in the health system through patient navigation. | Health professionals or allied health professionals, health administrators
Individuals seeking to join the healthcare field as a patient navigator Caregivers interested in learning more about systems navigation |
Formats: online or in-person
Price: $575 + HST |
Non-regulated health professionals may be admitted on a case-by-case basis. You will need to meet a minimum requirement of (1) bachelor's degree in a health-related field (i.e. public health, health promotion, psychology (unlicensed), kinesiology (unlicensed) etc.(2)at least 1 year of relevant health care experience AND (3)extensive knowledge of health care and social services systems, good knowledge of community resources, groups, and social networks. |
Advanced Patient Navigation Certificate
| Goal | Audience | Format & Price | ENTRY REQUIREMENTS |
|---|---|---|---|
| This Advanced Patient Navigation Certificate builds upon your foundational knowledge to provide you with a model to navigate the health care system for complex and chronic health needs. | Health professionals or allied health professionals, health administrators
Individuals seeking to join the healthcare field as a patient navigator Caregivers interested in learning more about systems navigation |
Formats: online or in person (plus 2 additional webcasts )
Price: $775 + HST |
Non-regulated health professionals may be admitted on a case-by-case basis. You will need to meet a minimum requirement of (1) bachelor's degree in a health-related field (i.e. public health, health promotion, psychology (unlicensed), kinesiology (unlicensed) etc.(2)at least 1 year of relevant health care experience AND (3)extensive knowledge of health care and social services systems, good knowledge of community resources, groups, and social networks. |
Cultural Safety for Health Coaches and Navigators
| Goal | Audience | Format & Price | ENTRY REQUIREMENTS |
|---|---|---|---|
| Learn how to offer health coaching and/or patient navigation services in a culturally safe way. | Health coaches and patient navigators
Any professional working in the health or social sector field providing front-line care or services.
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Format: online
Price: $295 + HST |
Recommended: Diploma or Bachelor’s degree in health care and/or social sciences, or equivalent training and professional experience in health care field.
Programs at the Health Leadership & Learning Network (HLLN) are offered in English. To register in our programs, it is your responsibility to ensure that you meet the language requirements. You may be asked to demonstrate language proficiency. Click on the link to learn more: English Language Requirements |
Motivational Interviewing Certificate
| Goal | Audience | Format & Price | ENTRY REQUIREMENTS |
|---|---|---|---|
| Learn how to overcome resistance by replacing it with lasting motivation and behaviour change. | Health coaches who want further training or a refresher
Health promotion practitioner, or health/allied health professionals. Program leads or staff who use behaviour change methods for the people they serve. |
Formats: online OR in-person
Price: $575 + HST |
Recommended: Bachelor’s degree in health care and/or social sciences, or equivalent training and professional experience in health care field.
Programs at the Health Leadership & Learning Network (HLLN) are offered in English. To register in our programs, it is your responsibility to ensure that you meet the language requirements. You may be asked to demonstrate language proficiency. Click on the link to learn more: English Language Requirements |
Evaluative Experiential Learning Module
| Goal | Audience | Format | Price |
|---|---|---|---|
| Summative assessment of patient navigation skills and competencies.
A pass grade is required to earn the Patient Navigator Professional Certificate. Contact us at hlln@yorku.ca for more information. |
Individuals who are interested in earning the Patient Navigator Professional Certificate.
|
Format: One-On-One Summative Assessment=2 hours booked on an individual basis.
Includes: Three 20- minute videotaped session with simulated patient actor and feedback (~90 mins total) PLUS one 30-min session of feedback and scoring with instructor via webcast.
|
Price: $685 + HST
Price includes the Professional Certificate credential and actor fees. |
| NOTE: For individuals interested in earning both the Patient Navigation and Health Coach Professional Certificates, please take the Lifestyle and Wellness Health Coach Certificate instead of the Motivational Interviewing Certificate. You do not have to take the Cultural Safety for Health Coaches and Navigators Certificate twice - they would be counted towards both certificates. Contact us at hlln@yorku.ca for more information if you are interested in earning a professional certificate. |
Entry Requirements:
- First Nations Navigators in Canada; OR
- Registered healthcare professionals in Canada or the USA, in good standing with their college, who are:
- Seeking a career transition into patient navigation or interested in expanding their scope of practice to include patient navigation.
- Current patient navigators or case managers seeking a deeper understanding of their role and responsibilities.
- Clinicians or caregivers interested in learning about patient navigation.
- International Education Nurses (IENs) who are in a bridging program or studying to become licensed in Canada (additional requirements might apply;
- OTHER REQUIREMENTS:
- Programs at the Health Leadership & Learning Network (HLLN) are offered in English. To register in our programs, it is your responsibility to ensure that you meet the language requirements. You may be asked to demonstrate language proficiency. Click on the link to learn more: English Language Requirements
Non-regulated health professionals may be admitted on a case-by-case basis. You will need to meet a minimum requirement of (1) bachelor's degree in a health-related field (i.e. public health, health promotion, psychology (unlicensed), kinesiology (unlicensed) etc.(2)at least 1 year of relevant health care experience AND (3)extensive knowledge of health care and social services systems, good knowledge of community resources, groups, and social networks.
Please note:
- For individuals who do not meet the minimum requirement but want fundamental knowledge and competencies in health navigation, you can still enroll in our Peer Health Navigator Certificate.
