The Patient Navigator Professional Certificate is designed to prepare individuals to be functional “translator” of the language and systems of healthcare, and effective liaisons between individuals and health care professionals. They are prepared to implement or integrate a model to help individuals navigate the health care system for complex and chronic health needs, understand their recommended treatment options, and identify and access available resources to bridge gaps in care. (See one-pager: Patient Navigation In Focus)
You will receive a paper certificate of completion upon completion of each program and you will have the option to earn digital credentials. There is a non-refundable administration fee of $20+HST to apply for a digital credential (this fee includes up to 2 opportunities to pass a post-program online assessment, required to earn the digital credential). You will receive your digital credential(s) via email upon program completion and after passing a post-program online assessment.
If you want to earn the Professional Certificate which will be represented by a ‘milestone’ digital credential and endorsed/accredited by external partners where applicable, you will need to (1) complete all programs, (2) successfully complete all program evaluations along the learning pathway and earn skills digital credentials and (3) pass the Evaluative Experiential Learning Module. The cost of this evaluative module is an additional $550+HST and includes 2 hours of videotaped individual simulation session, and feedback from simulated patient and the instructor.
NOTE: Bundle discounts are available if you purchase the entire suite of Professional Certificate program and digital credentials, contact us for more information at hlln@yorku.ca.
Learning Pathway
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The evaluative experiential learning module is a one-on-one summative assessment. You will spend 60-90 minute completing three 20-minute case-based simulations with a standardized person actor either in-person or via Zoom videoconferencing, which will be videotaped. The videos will be sent to the instructor to be graded based on a scoring grid. You will need to receive a satisfactory standing to receive your professional certificate.
Programs
Patient Navigation Certificate
| Goal | Audience | Format & Price | Pre-requisites |
|---|---|---|---|
| Learn how you can enhance health care delivery and improve the continuum of care by filling gaps in the health system through patient navigation. | Health professionals or allied health professionals, health administrators
Individuals seeking to join the healthcare field as a patient navigator Caregivers interested in learning more about systems navigation |
Format: ~ 14 hours of live and self-directed online learning
Price: $550 + HST |
Regulated health professionals
Non-regulated health professionals may be admitted on a case by case basis. Please closely read program webpage to determine if you are eligible to take this program. |
Advanced Patient Navigation Certificate
| Goal | Audience | Format & Price | Prerequisites |
|---|---|---|---|
| This Advanced Patient Navigation Certificate builds upon your foundational knowledge to provide you with a model to navigate the health care system for complex and chronic health needs. | Health professionals or allied health professionals, health administrators
Individuals seeking to join the healthcare field as a patient navigator Caregivers interested in learning more about systems navigation |
Format: ~ 14 hours of live webcasts and self-directed online learning
Price: $550 + HST |
Patient Navigation Certificate
Regulated health professionals Non-regulated health professionals may be admitted on a case by case basis. Please closely read program webpage to determine if you are eligible to take this program. |
Cultural Safety for Health Coaches and Navigators
| Goal | Audience | Format & Price | Prerequisites |
|---|---|---|---|
| Learn how to offer health coaching and/or patient navigation services in a culturally safe way. | Health coaches and patient navigators
Any professional working in the health or social sector field providing front-line care or services.
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Format: ~ 7 hours of live webcasts and self-directed online learning
Price: $275 + HST |
Recommended: Diploma or Bachelor’s degree in health care and/or social sciences, or equivalent training and professional experience in health care field. |
Motivational Interviewing Certificate
| Goal | Audience | Format & Price | Prerequisites |
|---|---|---|---|
| Learn how to overcome resistance by replacing it with lasting motivation and behaviour change. | Health coaches who want further training or a refresher
Health promotion practitioner, or health/allied health professionals. Program leads or staff who use behaviour change methods for the people they serve. |
Format: ~ 14 hours of live webcasts and self-directed online learning
Price: $450 + HST |
Recommended: Bachelor’s degree in health care and/or social sciences, or equivalent training and professional experience in health care field. |
Evaluative Experiential Learning Module
| Goal | Audience | Format | Price |
|---|---|---|---|
| Summative assessment of patient navigation skills and competencies.
A pass grade is required to earn the Patient Navigator Professional Certificate. Contact us at hlln@yorku.ca for more information. |
Individuals who are interested in earning the Patient Navigator Professional Certificate.
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Format: 2-2.5 hours booked on an individual basis.
Includes: Three 20- minute videotaped session with simulated patient actor and feedback (~90 mins total) PLUS one 30-min session of feedback and scoring with instructor via webcast.
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Price: $550 + HST
Price includes the Professional Certificate credential and actor fees. |
| NOTE: For individuals interested in earning both the Patient Navigation and Health Coach Professional Certificates, please take the Lifestyle and Wellness Health Coach Certificate instead of the Motivational Interviewing Certificate. You do not have to take the Cultural Safety for Health Coaches and Navigators Certificate twice - they would be counted towards both certificates. Contact us at hlln@yorku.ca for more information if you are interested in earning a professional certificate. |
