Chronic Disease Management Health Coach Certificate

Program Overview

Learn how to support chronic disease management and help prevent secondary conditions and complexity, using a health coaching intervention

This certificate offered by the Health Coach Institute focuses on the implementation of health coaching skills to help clients self-manage chronic diseases and multiple morbidities. You will learn how to assess high-risk clients and create client-centred treatment plans. Skills covered will include case conceptualization, designing health coaching treatment plans, and monitoring self-care outcomes.

This practical program is designed for health care professionals to help them apply health coaching competencies to their workplace or private practice.  Practice your new skills through live role play with patient actors using standardized case examples.

Please note that while instructors may draw on examples, this program does not focus on a specific chronic disease or cover information about the various types and trajectory of chronic conditions. At the end of the program, you will earn a certificate of completion.

How You Will Benefit:

Upgrade your skills and reinforce new skills through live simulation with patient actors. Upon completion of the program, you will be able to:

  • Provide coaching for a wide range of clients and complexities including chronic disease states and mental health.
  • Apply techniques and technologies to support self-monitoring and management of chronic diseases for your client population.
  • Use health coaching to prevent complexity and secondary conditions in high-risk or disease populations.
  • You  have the opportunity to earn at the end of the program,  on successful completion of all mandatory requirements
    • Two digital credentials: (1) Health Coaching Therapeutic Intervention - Advanced Skills credential and (2) Care Planning  - Fundamental Skills credential.
    • A certificate of completion.

This program is also part of the learning pathway for the Health Coach Professional Certificate (additional entry requirements apply).

What You Will Learn:

  • Health coaching skills needed to effectively manage chronic diseases
  • Motivational communication with clients who have or are at high risk of chronic diseases
  • Assessment of high-risk clients
  • Implement and monitor the progress of interventions.
  • Legal issues and ethical issues related to  health coaching

Entry Requirements:

  • Regulated health professionals with an active licence working in primary care, community care, specialty clinics, hospitals, pharmacies, and other clinical settings; OR
  • Regulated Health professionals with an active licence working, who want to start their own health coaching practice;
  • International health professionals (e.g. IENs, IMG ) with a licence from their home countries (additional requirements might apply); OR;
    • Programs at the Health Leadership & Learning Network (HLLN) are offered in English. To register in our programs, it is your responsibility to ensure that you meet the language requirements. You may be asked to demonstrate language proficiency. Click on the link to learn more: English Language Requirements

Please note:

  • Registered health professionals may be asked for proof of licencing
  • International health professionals who meet program entry requirements are welcome to take this program. They must submit a copy of their license number from their home country (this will need to be in English and translated by a certified lawyer/institution). Please note all programs have been designed according to Canadian standards.

On a case-by-case basis we may consider the following. You will need to meet a minimum requirement of :

  • Bachelor's degree in a health-related field (i.e. public health, health promotion, psychology (unlicensed), kinesiology (unlicensed); AND
  • Formal education in human anatomy and physiology, and pathophysiology of chronic conditions. You may be asked to provide a transcript; AND

If you are unsure whether you meet the minimum requirements, please inquire at 416 736 2100 ext 22170 or

Please see Frequently Asked Questions for more information about health coaching and our health coaching programs.

Program Content

The program uses an interactive, competency-based curriculum, which includes a live role-playing simulation session with patient actors.

Case Conceptualization, Treatment Plans, and Monitoring Outcomes
The focus of this program is on motivational communication with clients who have chronic diseases, and the assessment of client histories (personal, behavioural, and medical) to facilitate the conceptualization of health coaching clients. This process will further foster the working relationship and guide treatment plans. Participants will be asked to develop a case conceptualization of a client as a take home exercise and present their assignment to the group as part of a simulated case conference.

Implementing Health Coaching Protocols
Participants will learn how to  implement their health coaching protocols for high-risk and disease populations within the health care system. We will also consider ways to adapt health coaching, support and monitor self-care for  populations with chronic conditions.

Health Coaching Simulation and Learning Consolidation
Professional actors will be used to simulate a series of standardized cases and scenarios that may arise during the health coach process. The goal of this module is to enhance participants’ confidence and readiness to incorporate health coaching into their respective practices. Leading clinical experts will be on hand to provide participants with feedback on the applications of health coaching.

Topics Include:

  • How to implement your health coaching process and skills using a variety of simulated cases and scenarios
  • How to build your confidence with the implementation of health coaching

Additional Program Components:

Live Webinar -Legal Issues for Health and Wellness Coaches 
Format: 5 hours live webinar (Mandatory)

Understand how to protect yourself legally under various challenging scenarios related to being a Chronic Disease Management Health Coach. Learn about professional ethics and the law and how they apply to your practice.

Topics include:

  • Real-world conflicts related to chronic disease management health coaching
  • Ethics and communication in health care
  • Consent, capacity, and substitute decision-making
  • Professional regulation and discipline in the health sector

Live Webinar - Starting Your Health and Wellness Practice
Format: 2.5 hours live webinar (Optional)

Note: Students who have taken this webcast in any of our other health coaching certificate programs may have advanced standing to bypass this component of the program.

This webcast will help you develop your health and wellness business idea in private practice or within your organization. The webcast will focus on the practical aspects of establishing, maintaining, and growing a health and wellness practice to promote and support healthier lifestyles, aging, and chronic disease management.

Topics Include:

  • Understand how to gain buy-in and position health coaching services so people understand its value and impact.
  • Developing and refining your business idea using a lean start-up model and a business model canvas tool


Leigh Caplan - RN, MA, CDE

Diabetes Nurse Educator, Sunnybrook Academic Family Health Team

Portrait of Instructor Leigh Caplan in a Circle FrameLeigh Caplan is a Diabetes Nurse Educator in the Sunnybrook Academic Family Health Team and 2022 Diabetes Educator of the Year.   She has worked in the area of Diabetes Education for over 19 years. She has been the clinical lead on the expansion of the diabetes program at Sunnybrook and responsible for inter-professional diabetes education. Leigh is a faculty member of the Institute of Healthcare Communication: Choices and Change workshop, Choices and changes Mentoring Workshops with simulated patients and Coaching Clinicians for Enhanced Performance. Leigh is a tutor in University of Toronto Medical School’s Community, Population and Public Health ( CPPH) -1 course. Leigh has been a tutor and facilitator of Michener Institute for Applied Health Sciences’ Diabetes Educator Graduate Certificate course.

Leigh received the U of T Family and Community Medicine Interprofessional Teaching Award 2011 and the Banting and Best Diabetes Centre University of Toronto Diabetes Educator of the Year 2012. Leigh has been an active member: On three projects by the Centre for Effective Practice, Department of Family and Community Medicine, University of Toronto. The Central Toronto LHIN Self Management Group Toronto Central LHIN: Diabetes Steering Committee. Government of Ontario Diabetes Strategy Self Management Working Group. Leigh is presently an active member: TC LHIN RCC New Hires Planning Committee Sunnybrook Academic FHT Education Committee  Banting & Best Diabetes Centre - Continuing Health Education & Professional Development Committee Meeting TC LHIN Self management Advisory Committee  Health Quality Ontario – Ontario Diabetes Evidence committee Expert Panel.

Tracy Milner - OT Reg.(Ont.), MClSc(OT), BA(HKin)

Co-Creator, BrainFx 360

Portrait of Instructor Tracy Milner in a Circle FrameTracy Milner is the co-creator of the tablet-based neurofunctional assessment, BrainFx 360. Her mission is to measure and understand the effects of mild to moderate brain disorders on real world function. She is an occupational therapist who has practiced extensively in neurorehabilitation with adults and children for greater than twelve years. Over the course of her career, she has led rehabilitation organizations as part of two national health organizations and co-founder of a provincial practice for complex injuries and neurological disorders. Being an early adopter of the use of technology therapeutically, she has been prominent in Ontario in delivering seminars to >400 health professionals on how to use smart devices in clinical practice. Tracy has been a committee member with the Ontario Society of Occupational Therapists for more than nine years, has co-authored the reflective resource on the assessment of attendant care, and worked as a member with the expert panel of the Alliance of Medical and Community Rehabilitation Providers on catastrophic definition, including presentations to government standing committee.

Doris Howell, R.N. Ph.D., FAAN

Senior Scientist, Supportive Care, Princess Margaret Cancer Centre Research Institute

Professor (status), Lawrence S. Bloomberg Faculty of Nursing, University of Toronto

Portrait of Instructor Doris Howell in a Circle FrameDoris Howell is a health services research graduate of the Institute of Health Policy, Management and Evaluation (IHPME)-Outcomes and Evaluation, University of Toronto. She holds a position as Senior Scientist, Supportive Care, Princess Margaret Cancer Centre Research Institute and Professor (status), Lawrence S. Bloomberg Faculty of Nursing with a cross-appointment in IHPME, University of Toronto. She also holds an Affiliate Scientist with the ELLICSR Health, Wellness & Cancer Survivorship Centre, University Health Network; and was an Associate Scientist, Institute for Clinical Evaluative Sciences, University of Toronto.

As Co-Director of the Ontario Patient Reported Outcomes-Symptoms and Toxicity Research Unit (On-PROST), she made significant contributions to the measurement and implementation of Patient Reported Outcome Measures (PROMs) in routine cancer care. She also led the development of pan-Canadian psychosocial and survivorship guidelines that have been adapted for use in federal jurisdictions in Canada, the American Association of Clinical Oncologists and internationally in countries such as Australia.

Dr. Howell’s current research focuses on testing innovative models of healthcare delivery including proactive cancer self-management support and health coaching and remote monitoring and ‘real-time’ management of symptoms using mobile health devices. She is also conducting clinical trials testing the effects of behavioural self-management interventions to reduce the morbidity associated with complex cancer symptoms (dyspnea, fatigue, acute treatment toxicities) and optimize health recovery across the cancer trajectory. She also leads outcomes research to examine the psychosocial impact of breast cancer in young women and the role of self-efficacy as an executive member of the pan Canadian RUBY longitudinal cohort study.

Certificate/Digital Credential

Certificate of Completion & Digital Credentials

Certificates of completion and digital credentials are issued approximately three to four weeks after the end of the program, as long as you have :

Please note, you must complete and submit your assignments and assessments before the program end date.

For more information, please review our Program Policies & Disclaimer.


Schulich Executive Hotel on Campus

The Executive Learning Centre features:
• 60 executive style guest rooms on 12 floors each with a queen size bed
• Complimentary high speed internet access
• In room coffee/tea maker
• Wheelchair accessible

Call Reservations (416)-650-8300 book on-line: or