What is a Digital Credential?
Digital Credentials represent micro-credentials at Health Leadership and Learning Network (HLLN) through the issue of digitalized authentication of achievements (also known as digital badges). Micro-credentials are smaller pieces of learning around specific knowledge, skills or competencies. They are acquired by the learner, and the learner proves competency as part of their learning experience. Continue below for more information on digital credentials.
- Cultural Safety for Health Coach and Navigators Certificate
- Lifestyle & Wellness Health Coach Certificate
- Chronic Disease Management Health Coach Certificate
- Patient Navigation Certificate
- Advanced Patient Navigation Certificate
- Motivational Interviewing Certificate
- Advanced Motivational Interviewing Certificate
- Wound Care Certificate
- Wound Care in Remote Settings Certificate
- Advanced Wound Certificate
Professional Certificates
- Cancer Coaching Professional Certificate
- Clinical Leader Professional Certificate
- Decision Support Facilitator Professional Certificate
- Director of Care in Clinical Leadership Professional Certificate
- Health Coach Professional Certificate
- Patient Navigator Professional Certificate
- Program Evaluator Professional Certificate
- Psychological Health & Safety Professional Certificate
Click here for video transcript What is a digital credential? |
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A digital credential is an electronic representation of the different types of learning acquired by an individual. Digital credentials are typically issued as a clickable graphic that contains an online record of 1) an achievement, 2) the work required for the achievement, 3) evidence of such work, and 4) information about the issuing organization. |
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A digital credential comes from a credible source, is encrypted and can be verified by employers with one click. It differs from a traditional credential that is a paper-based representation and more easy to counterfeit. Digital credentials contain meta-data that document how an individual is competent to perform the skills reflected in a specific credential. |
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Your digital credentials can be hosted on the eCampus Ontario passport or any hosting platform of your choice, and added to your other online pages such as:
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Benefits
For applicants: | For employers: |
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Our Digital Credentials
Digital Credentials are stackable. This means that a credential can be part of a sequence of credentials that can be accumulated over time to build up an individual’s qualifications and help that individual move along a career pathway to further education, different responsibilities and potentially new roles. Digital credentials you earn at HLLN can be "stacked" towards a Professional Certificate representing a milestone achievement. You can earn three types of digital credentials: fundamental and advanced skills credentials that highlight a workplace applied or clinical skill, or a professional certificate digital credential that highlights a thematic set of skills needed to perform a specific role.
You may receive 1-2 digital credentials upon completion of a program and passing the in-class program assessment or Evaluative Action Learning Module ( e.g. an Action Learning Project(ALP) or One-On-One Summative Assessment). These digital credentials can be stacked based on a learning pathway towards a Professional Certificate.
Digital Credential Categories and Levels: Find out more about what digital credentials represent in terms of standards and achievements at the Health Leadership & Learning Network.
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Digital Credentials issued by the Health Leadership & Learning Network:
Program Type | Program Name | Digital Credentials |
Certificate | Lifestyle and Wellness Health Coach Certificate | Health Coaching Therapeutic Intervention - Fundamental Skills Motivational Interviewing - Fundamental Skills |
Certificate | Chronic Disease Management Health Coach Certificate | Health Coaching Therapeutic Intervention - Advanced Skills Care Planning - Fundamental Skills |
Certificate | Patient Navigation Certificate | Care Coordination - Fundamental Skills Patient Needs Assessment - Fundamental Skills |
Certificate | Advanced Patient Navigation Certificate | Care Coordination - Advanced Skills Patient Needs Assessment - Advanced Skills |
Certificate | Motivational Interviewing Certificate | Motivational Interviewing - Fundamental Skills |
Certificate | Wound Care Certificate | Wound Care - Fundamental Skills |
Certificate | Wound Care in Remote Settings Certificate | Wound Care - Fundamental Skills |
Certificate | Advanced Wound Care Certificate | Wound Care - Advanced Skills |
Professional Certificate | Cancer Coaching Professional Certificate | Cancer Coaching - Professional Certificate(*) |
Professional Certificate | Clinical Leader Professional Certificate | Clinical Leader - Professional Certificate (*) |
Professional Certificate | Decision Support Facilitator Professional Certificate | Decision Support Facilitator- Professional Certificate (*) |
Professional Certificate | Director of Care in Clinical Leadership Professional Certificate | Director of Care- Professional Certificate |
Professional Certificate | Health Coach Professional Certificate | Health Coach - Professional Certificate (*) |
Professional Certificate | Patient Navigator Professional Certificate | Patient Navigator - Professional Certificate (*) |
Professional Certificate | Program Evaluator Professional Certificate | Program Evaluator - Professional Certificate |
Professional Certificate | Psychological Health & Safety Professional Certificate | Psychological Health & Safety- Professional Certificate |
Please note: Additional modules/components apply in the Professional Certificates in order to earn a Digital Credential - Professional Certificate Type (*)
How to claim a Digital Credential with HLLN:
Please watch the following video and learn more:
Click here for a video transcript How to claim a digital credential?
Terms & Conditions of HLLN's Digital Credentials
RECEIVING YOUR DIGITAL CREDENTIAL
Digital credentials are issued approximately two to three weeks after the end of the program, as long as you have :
- Attended all sessions
- Completed and passed all assignments and assessments, as they may be assigned during the program
- if applicable, attended the Legal Issues for Health Coaches & Navigators Webcast (this webcast is part of the following programs: Lifestyle and Wellness HC Certificate, Chronic Disease Management HC Certificate and Advanced Patient Navigation Certificate
Please note, that you must complete and submit your assignments and assessments before the program end date. No exceptions will be made.
POLICIES
- In order to claim your digital credential(s) you are required to share your name and email address with Credly. You remain in control of what you share and make it visible to other users.
- You can read more about Credly and Acclaim's privacy policies at: https://credly.com/privacy and https://www.youracclaim.com/privacy
- HLLN can only issue digital credentials with the following programs:
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Certificates:
- Cultural Safety for Health Coach and Navigators Certificate
- Lifestyle & Wellness Health Coach Certificate
- Chronic Disease Management Health Coach Certificate
- Patient Navigation Certificate
- Advanced Patient Navigation Certificate
- Motivational Interviewing Certificate
- Advanced Motivational Interviewing Certificate
- Wound Care Certificate
- Wound Care in Remote Settings Certificate
- Advanced Wound Certificate
- Professional Certificates (*)
- Cancer Coaching Professional Certificate
- Clinical Leader Professional Certificate
- Decision Support Facilitator Professional Certificate (*)
- Director of Care in Clinical Leadership Professional Certificate
- Health Coach Professional Certificate (*)
- Patient Navigator Professional Certificate (*)
- Program Evaluator Professional Certificate
- Psychological Health & Safety Professional Certificate
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Please note: Additional modules/components apply in the Professional Certificates in order to earn a Digital Credential - Professional Credential Type (*)
FAQ
The Frequently Asked Questions ( FAQs) are for all our students, alumni and community interested in our digital credentials.
How can I earn a digital credential?
You can earn a digital credential by:
- Registering to one of our programs which includes digital credentials
- Attending all the program sessions
- Completing and passing all assignments and assessments, as they may be assigned during the program
- if applicable, attending the Legal Issues for Health Coaches & Navigators Webcast (this webcast is part of the following programs: Lifestyle and Wellness HC Certificate, Chronic Disease Management HC Certificate and Advanced Patient Navigation Certificate
How do I claim my digital credential?
Which programs at the Health Leadership & Learning Network currently offer digital credentials?
Certificates | Professional Certificates |
How many digital credentials are attached to each program?
Students who register for specific HLLN's Certificates or Professional Certificates, have the opportunity to earn a digital credential(s). The number of digital credentials students can earn will vary from program to program. Please refer to the following table for reference:
Program | Number of Digital Credentials | Skill(s) and Digital Credential Type |
Patient Navigation Certificate |
2 |
*Care Coordination (Fundamental Skills)
*Patient Needs Assessment (Fundamental Skills) |
Advanced Patient Navigation Certificate |
2 |
*Care Coordination (Advanced Skills)
*Patient Needs Assessment (Advanced Skills) |
Cultural Safety for Health Coaches & Navigators Certificate | 1 | *Cultural Safety (Fundamental Skills) |
Motivational Interviewing Certificate | 1 | *Motivational Interviewing (Fundamental Skills) |
Lifestyle & Wellness Health Coach Certificate
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2 |
*Health Coaching Therapeutic Intervention (Fundamental Skills)
*Motivational Interviewing (Fundamental Skills) |
Chronic Disease Management Health Coach Certificate
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2 |
*Health Coaching Therapeutic Intervention (Advanced Skills)
*Care Planning (Fundamental Skills) |
Wound Care Certificate |
1 |
*Wound Care Certificate (Fundamental Skills) |
Wound Care for Remote Settings Certificate |
1 |
*Wound Care Certificate (Fundamental Skills) |
Advanced Wound Care Certificate | 1 |
*Advanced Wound Care Certificate (Advanced Skills) |
Cancer Coaching Professional Certificate | 1 | *Cancer Coaching (Professional Certificate) |
Clinical Leader Professional Certificate | 1 | *Clinical Leader (Professional Certificate) |
Director of Care in Clinical Leadership Professional Certificate |
1 |
*Director of Care in Clinical Leadership (Professional Certificate) |
Health Coach Professional Certificate | Up to 6 | *All skills acquired from the learning pathway plus the Evaluative Assessment |
Patient Navigator Professional Certificate | Up to 6 | *All skills acquired from the learning pathway plus the Evaluative Assessment |
Program Evaluator Professional Certificate |
1 |
*Program Evaluation (Professional Certificate) |
Psychological Health & Safety in the Workplace Professional Certificate |
1 |
*Psychological Health & Safety in the Workplace (Professional Certificate) |
Decision Support Facilitator PC (TBC) | TBC |
Please note: Some programs do not contain digital credentials. The list above is not exhaustive. Check the program website.
Which programs at the Health Leadership & Learning Network do NOT offer digital credentials?
Certificates
Please note: HLLN may be offering digital credentials for some of these programs in the future, keep checking our website for any updates. |
Are there any fees attached to the digital credentials?
No there are no additional fees attached to the Certificates and Professional Certificates with digital credentials, students will have the opportunity to earn a certificate of completion and digital credential (s), upon successful completion of all mandatory requirements.
What is an Evaluative Experiential Learning Module (EELM) ?
Evaluative Experiential Learning Module (EELM):
- The EELM is the last milestone of HLLN’s Professional Certificates (add link). There are two types of EELMs :
Action Learning Project ( ALP): - This includes a project overview session, a meeting with a mentor and industry partner, students and a presentation day.
- Students must develop and present their ALPs to the instructor to complete their program and earn their digital credentials ( attendance is also part of the criteria to obtain their digital credentials). They receive feedback from their instructors so they can keep developing their ALPs during their own time.
- The programs that include an ALP are :
One-On-One Summative Assessment: - Students will spend 60-90 minutes completing three 20-minute case-based simulations with a standardized person actor either in-person or via Zoom videoconferencing, which will be videotaped. The videos will be sent to the instructor to be graded based on a scoring grid. Students will need to receive a satisfactory standing to receive their professional certificate.
- Students have two opportunities to pass this type of “Evaluative Experiential Learning Module”. However, if they need to do the EELM for a second time they must pay an additional fee.The cost of the EELM module is $685+plus 13% HST.
- The programs that include a One-On-One Summative Assessment are:
What do the digital credentials represent at the Health Leadership & Learning Network?
Find out more HERE about what digital credentials represent in terms of standards and achievements at the Health Leadership & Learning Network.
Are the certificate of completion and digital credential the same?
No.
A Certificate of Completion:
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A Digital Credential:
Please note: For Certificates and Professional Certificates programs with digital credentials, students will now have the opportunity to earn a certificate of completion and digital credential (s), upon successful completion of all mandatory requirements. |
What are the benefits of a digital credential?
For applicants:
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For employers:
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Will I still receive my digital credential(s), if I missed my program sessions?
It is you/the learner's responsibility to ensure that you/they can attend each program date and time. Missing a program date/time will result in not receiving the Certificate of Completion and digital credential (if applicable). Health Leadership & Learning Network is not obligated to provide any make-up sessions or transfers. Should non-attendance occur, see our policies: https://hlln.info.yorku.ca/policy/
Will I receive my digital credential(s), if I did not complete program requirements? (e.g. assessments, the Legal Webinar for Health Coaches & Navigators- this last one if applicable)
Certificates of completion and digital credentials are issued approximately two to three weeks after the end of the program, as long as you have :
- Attended all sessions
- Completed and passed all assignments and assessments, as they may be assigned during the program
- if applicable, attended the Legal Issues for Health Coaches & Navigators Webcast (this webcast is part of the following programs: Lifestyle and Wellness HC Certificate, Chronic Disease Management HC Certificate and Advanced Patient Navigation Certificate
Please note, that you must complete and submit your assignments and assessments before the program end date. No exceptions will be made.
What reasons would prevent me from earning and claiming the digital credential
- You register for an HLLN program that does not offer a digital credential (please review which programs(s) offer digital credentials).
- You did not complete all program mandatory requirements components. E.G.
- Attended all sessions
- Completed and passed all assignments and assessments, as they may be assigned during the program
- if applicable, attended the Legal Issues for Health Coaches & Navigators Webcast(this webcast is part of the following programs: Lifestyle and Wellness HC Certificate, Chronic Disease Management HC Certificate and Advanced Patient Navigation Certificate
How will I know if I have earned a digital credential?
You will receive a notification from Credly’s Acclaim Platform (admin@youracclaim.com) 2-3 weeks after the program end date (once all mandatory program requirements have been completed, incl. the Legal Issues for Health Coaches & Navigators webcast , if applicable). The email will include instructions on how to claim your digital credential. Check your inbox and spam/junk folder.
I have completed all my program's mandatory requirements, it has been more than weeks from my program's end date and I still have not received my digital credentials, what should I do?
How is my digital credential displayed?
Your Digital Credential will be hosted in your account Credly Acclaim Platform. The technology Credly uses on its Acclaim Platform is based on the Open Badge Standards maintained by IMS Global (link https://www.imsglobal.org/). This enables you to manage, share and verify your competencies digitally.
Who is Credly?
Credly is HLLN’s service provider for our digital credentials.
Credly empowers organizations to officially recognize individuals for demonstrated competencies and skills. Credly is the end-to-end solution for creating, issuing and managing digital credentials. Thousands of organizations use Credly to recognize achievement.
Why HLLN is using Credly Acclaim to use its digital credentials?
We chose the Acclaim platform because of its open-sourced verification process. This means that anyone clicking on your digital credentials will know that it has been verified and issued by York University – regardless of where you have shared it. Knowing your credential is safe, verifiable, and unable to be duplicated is one of the main factors for choosing Acclaim (and why we don’t just send you a picture of your digital credential). The digital credential is unique to you and you’ve earned it, so you should share it!
What information do I need to share with Credly Acclaim to claim my digital credential?
In order to claim your digital credential, you are required to share your name and email address with Credly, but you remain in control of what you share and make visible to other users. You can read more about Credly and Acclaim's privacy policies at https://credly.com/privacy and https://www.youracclaim.com/privacy.
How does Credly Acclaim protect my information?
In order to claim your digital credential, you are required to share your name and email address with Credly, but you remain in control of what you share and make visible to other users. You can read more about Credly and Acclaim's privacy policies at https://credly.com/privacy and https://www.youracclaim.com/privacy.
Is there a fee to use Credly Acclaim?
No. This is a service we provide to you at no cost.
What if I do not want my digital credential to be public?
You can configure your privacy settings in Credly’s Acclaim platform. You’re in complete control of the information about yourself that is made public
I should have been issued a digital credential but did not receive a notification email. How can I get my digital credential?
The first step is to check your e-mail spam folder for an e-mail from us, the Health Leadership & Learning Network (hlln@yorku.ca), and the Acclaim Platform (admin@youracclaim.com) If it is in the spam folder, you can still access the link to your digital credential. Be sure to add no-reply@youracclaim.com to your e-mail’s safe sender list. Additional information about Accepting an Achievement can be found in Acclaim’s knowledge base.
If you do not find anything in your spam folder, then please contact us, the Health Leadership & Learning Network at hlln@yorku.ca
Where and how can I share my digital credential?
You can share your digital credential directly from the Acclaim platform to LinkedIn, Twitter and Facebook; over email; embedded in a website, or in your email signature.
What’s to keep someone else from copying my digital credential and using it?
While digital credentials are simply digital image files, they are uniquely linked to data hosted on Credly’s Acclaim platform. This link to verified data makes them more reliable and secure than a paper-based certificate. It also eliminates the possibility of anyone claiming your credential and your associated identity.
Do I have an obligation to accept the digital credential?
You do not have an obligation to claim and display the digital credential. However, downloading, embedding, and linking your unique digital credential enables potential clients, professional contacts, and employers to easily verify your accomplishments. You have the option to make your badge private once you’ve accepted it so others will not see it.
I have a question about Credly’s Acclaim platform. Where can I find support?
You can find answers to frequently asked questions at support.youracclaim.com
Who should I contact if there are issues with my digital credential?
Contact http://support.youracclaim.com/ when:
- You need help navigating the Acclaim platform
- You have issues accessing your Acclaim account
- Your digital credentials are not displaying or sharing correctly
Can I export digital credential issued through Credly’s Acclaim Platform to other digital credential-storing platforms?
Yes, you can download your digital credential from the Share digital credential page. Your downloaded digital credential contains Open Digital Credential Infrastructure (OBI) compliant metadata embedded into the image. This allows you to store your credential on other OBI-compliant Digital Credential sites, such as the Mozilla backpack.
Can I download and print my digital credential?
Yes, you can save it as an image, download and print it. For more information click HERE