Digital Credentials

You can earn a digital credential by:

• Registering to one of our programs which includes digital credentials
• Attending all the program sessions
• Completing and passing all assignments and assessments, as they may be assigned during the program
• if applicable, attending the Legal Issues for Health Coaches & Navigators Webcast (this webcast is part of the following programs: Lifestyle and Wellness HC Certificate, Chronic Disease Management HC Certificate and Advanced Patient Navigation Certificate

Click here for video transcript How to claim a Digital Credential?

Certificates Wound Care Wound Care in Remote Settings Advanced Wound Care Lifestyle and Wellness HC Chronic Disease Management HC Patient Navigation Advanced Patient Navigation Cultural Safety for Health Coaches & Navigators Motivational Interviewing

Professional Certificates Cancer Coaching  Health Coach  Clinical Leader  Decision Support Facilitator Director of Care in Clinical Leadership  Program Evaluator Patient Navigator  Psychological Health & Safety in the Workplace

Students who register for specific HLLN's Certificates or Professional Certificates, have the opportunity to earn a digital credential(s). The number of digital credentials students can earn will vary from program to program.  Please refer to the following table for reference:

Program	Number of Digital Credentials	Skill(s) and Digital Credential Type
Patient Navigation Certificate	2	*Care Coordination  (Fundamental Skills) *Patient Needs Assessment (Fundamental Skills)
Advanced Patient Navigation Certificate	2	*Care Coordination (Advanced Skills) *Patient Needs Assessment (Advanced Skills)
Cultural Safety for Health Coaches & Navigators Certificate	1	*Cultural Safety  (Fundamental Skills)
Motivational Interviewing Certificate	1	*Motivational Interviewing  (Fundamental Skills)
Lifestyle & Wellness Health Coach Certificate	2	*Health Coaching Therapeutic Intervention (Fundamental Skills) *Motivational Interviewing (Fundamental Skills)
Chronic Disease Management Health Coach Certificate	2	*Health Coaching Therapeutic Intervention (Advanced Skills) *Care Planning (Fundamental Skills)
Wound Care Certificate	1	*Wound Care Certificate (Fundamental Skills)
Wound Care for Remote Settings Certificate	1	*Wound Care Certificate (Fundamental Skills)
Advanced Wound Care Certificate	1	*Advanced Wound Care Certificate (Advanced Skills)
Cancer Coaching Professional Certificate	1	*Cancer Coaching (Professional Certificate)
Clinical Leader Professional Certificate	1	*Clinical Leader (Professional Certificate)
Director of Care in Clinical Leadership Professional Certificate	1	*Director of Care in Clinical Leadership (Professional Certificate)
Health Coach Professional Certificate	Up to 6	*All skills acquired from the learning pathway plus the Evaluative Assessment
Patient Navigator Professional Certificate	Up to 6	*All skills acquired from the learning pathway plus the Evaluative Assessment
Program Evaluator Professional Certificate	1	*Program Evaluation (Professional Certificate)
Psychological Health & Safety in the Workplace Professional Certificate	1	*Psychological Health & Safety in the Workplace (Professional Certificate)
Decision Support Facilitator PC (TBC)		TBC

Please note: Some programs do not contain digital credentials. The list above is not exhaustive. Check the program website.

Certificates Skin & Wound Care Basics for PSWs Certificate Skin & Wound Care Basics for Harm Reduction Workers Certificate Peer Health Navigator Certificate IV & Infusion Therapy Certificate Infusion Therapy & Medication Safety: Advanced Specialty Certificate Motivational Interviewing Simulation Lab Integrative Acupuncture: Professional Practice Certificate Please note: HLLN may be offering digital credentials for some of these programs in the future, keep checking our website for any updates.

No there are no additional fees attached to the Certificates and Professional Certificates with digital credentials, students will have the opportunity to earn a certificate of completion and digital credential (s), upon successful completion of all mandatory requirements.

Evaluative Experiential Learning Module (EELM):

• The EELM is the last milestone of HLLN’s Professional Certificates (add link). There are two types of EELMs :
  

  Action Learning Project ( ALP): This includes a project overview session, a meeting with a mentor and industry partner, students and a presentation day. Students must develop and present their ALPs to the instructor to complete their program and earn their digital credentials ( attendance is also part of the criteria to obtain their digital credentials). They receive feedback from their instructors so they can keep developing their ALPs during their own time. The programs that include an ALP are : Clinical Leader Professional Certificate Director of Care in Clinical Leadership Professional Certificate Program Evaluator Professional Certificate Psychological Health & Safety in the Workplace Professional Certificate Decision Support Facilitator Professional Certificate ( coming soon!)

  One-On-One Summative Assessment: Students will spend 60-90 minutes completing three 20-minute case-based simulations with a standardized person actor either in-person or via Zoom videoconferencing, which will be videotaped. The videos will be sent to the instructor to be graded based on a scoring grid. Students will need to receive a satisfactory standing to receive their professional certificate. Students have two opportunities to pass this type of “Evaluative Experiential Learning Module”. However, if they need to do the EELM for a second time they must pay an additional fee.The cost of the EELM module is $685+plus 13% HST. The programs that include a One-On-One Summative Assessment are: Cancer Coaching Professional Certificate Health Coach Professional Certificate Patient Navigator Professional Certificate

Find out more HERE about what digital credentials represent in terms of standards and achievements at the Health Leadership & Learning Network.

No.

A Certificate of Completion: HLLN offers certificates of completion to its students in all its programs A certificate of completion is an official acknowledgment that our students have successfully completed one of our programs Students will receive an email from hlln@yorku.ca with their certificate of completion in pdf format, 3-4 approx after the program end date. Students can then download or print their certificate of completion

A Digital Credential:  HLLN offer digital credentials with specific Certificates or Professional Certificates Digital credentials represent micro-credentials at Health Leadership and Learning Network (HLLN) through the issue of digitalized authentication of achievements (also known as digital badges). Micro-credentials are smaller pieces of learning around specific knowledge, skills or competencies. They are acquired by the learner, and the learner proves competency as part of their learning experience. Digital credentials are a clickable graphic that contains an online record of 1) an achievement, 2) the work required for the achievement, 3) evidence of such work, and  4) information about the issuing organization, in this case, York University. Students will receive an email from  Credly Acclaim  3-4 weeks approx.. after their program end date, once all mandatory requirements have been completed (incl. Legal webinar for Health coaches for Navigators – if applicable). The email will include instructions on how to claim and share the digital credential(s) To learn more click HERE Please note: For Certificates and Professional Certificates programs with digital credentials, students will now have the opportunity to earn a certificate of completion and digital credential (s), upon successful completion of all mandatory requirements.

For applicants: Differentiates you from other candidates Demonstrates evidence of your credentials, achievements Provide one-click verification of your training Increase your marketability within your organization, and among clients and employers Networking opportunities (connecting people and organizations with similar skills) in Canada and across the globe Provides one place to collect and manage all your credentials They are stackable. This means that a credential can be part of a sequence of credentials that can be accumulated over time to build up your qualifications and help you move along a career pathway to further education, different responsibilities and potentially new role

For employers: Reduce the skills gap by helping you hire candidates with proven and identified competencies Encrypted technology allows you to verify a candidate’s credentials with one click Reduce the HR administrative burden Avoid the cost, inconvenience and risk of unqualified hires

It is you/the learner's responsibility to ensure that you/they can attend each program date and time. Missing a program date/time will result in not receiving the Certificate of Completion and digital credential (if applicable). Health Leadership & Learning Network is not obligated to provide any make-up sessions or transfers. Should non-attendance occur, see our policies: https://hlln.info.yorku.ca/policy/

Certificates of completion and digital credentials are issued approximately two to three weeks after the end of the program, as long as you have :

• Attended all sessions
• Completed and passed all assignments and assessments, as they may be assigned during the program
• if applicable, attended the Legal Issues for Health Coaches & Navigators Webcast (this webcast is part of the following programs: Lifestyle and Wellness HC Certificate, Chronic Disease Management HC Certificate and Advanced Patient Navigation Certificate

Please note, that you must complete and submit your assignments and assessments before the program end date. No exceptions will be made.

• You register for an HLLN program that does not offer a digital credential (please review which programs(s) offer digital credentials).
• You did not complete all program mandatory requirements components. E.G.
  • Attended all sessions
  • Completed and passed all assignments and assessments, as they may be assigned during the program
  • if applicable, attended the Legal Issues for Health Coaches & Navigators Webcast(this webcast is part of the following programs: Lifestyle and Wellness HC Certificate, Chronic Disease Management HC Certificate and Advanced Patient Navigation Certificate

You will receive a notification from Credly’s Acclaim Platform (admin@youracclaim.com) 2-3 weeks after the program end date (once all mandatory program requirements have been completed, incl. the Legal Issues for Health Coaches & Navigators webcast , if applicable). The email will include instructions on how to claim your digital credential. Check your inbox and spam/junk folder.

Please check your spam/junk folder, it is possible you may have received an email from Credly’s Acclaim Platform (admin@youracclaim.com) with instructions for claiming your digital credential. If you did not receive an email please email us at hlln@yorku.ca, so we can assist you.

Your Digital Credential will be hosted in your account Credly Acclaim Platform. The technology Credly uses on its Acclaim Platform is based on the Open Badge Standards maintained by IMS Global (link https://www.imsglobal.org/). This enables you to manage, share and verify your competencies digitally.

Credly is HLLN’s service provider for our digital credentials.

Credly empowers organizations to officially recognize individuals for demonstrated competencies and skills. Credly is the end-to-end solution for creating, issuing and managing digital credentials. Thousands of organizations use Credly to recognize achievement.

We chose the Acclaim platform because of its open-sourced verification process. This means that anyone clicking on your digital credentials will know that it has been verified and issued by York University – regardless of where you have shared it. Knowing your credential is safe, verifiable, and unable to be duplicated is one of the main factors for choosing Acclaim (and why we don’t just send you a picture of your digital credential). The digital credential is unique to you and you’ve earned it, so you should share it!

In order to claim your digital credential, you are required to share your name and email address with Credly, but you remain in control of what you share and make visible to other users. You can read more about Credly and Acclaim's privacy policies at https://credly.com/privacy and https://www.youracclaim.com/privacy.

In order to claim your digital credential, you are required to share your name and email address with Credly, but you remain in control of what you share and make visible to other users. You can read more about Credly and Acclaim's privacy policies at https://credly.com/privacy and https://www.youracclaim.com/privacy.

No. This is a service we provide to you at no cost.

You can configure your privacy settings in Credly’s Acclaim platform. You’re in complete control of the information about yourself that is made public

The first step is to check your e-mail spam folder for an e-mail from us, the Health Leadership & Learning Network (hlln@yorku.ca), and the Acclaim Platform (admin@youracclaim.com) If it is in the spam folder, you can still access the link to your digital credential. Be sure to add no-reply@youracclaim.com to your e-mail’s safe sender list. Additional information about Accepting an Achievement can be found in Acclaim’s knowledge base.

If you do not find anything in your spam folder, then please contact us, the Health Leadership & Learning Network  at hlln@yorku.ca

You can share your digital credential directly from the Acclaim platform to LinkedIn, Twitter and Facebook; over email; embedded in a website, or in your email signature.

While digital credentials are simply digital image files, they are uniquely linked to data hosted on Credly’s Acclaim platform. This link to verified data makes them more reliable and secure than a paper-based certificate. It also eliminates the possibility of anyone claiming your credential and your associated identity.

You do not have an obligation to claim and display the digital credential. However, downloading, embedding, and linking your unique digital credential enables potential clients, professional contacts, and employers to easily verify your accomplishments. You have the option to make your badge private once you’ve accepted it so others will not see it.

You can find answers to frequently asked questions at support.youracclaim.com

Contact http://support.youracclaim.com/ when:

• You need help navigating the Acclaim platform
• You have issues accessing your Acclaim account
• Your digital credentials are not displaying or sharing correctly

Yes, you can download your digital credential from the Share digital credential page. Your downloaded digital credential contains Open Digital Credential Infrastructure (OBI) compliant metadata embedded into the image. This allows you to store your credential on other OBI-compliant Digital Credential sites, such as the Mozilla backpack.

Yes, you can save it as an image,  download and print it.  For more information click HERE